Sales & Service Heads
Responsible for the overall supervision of branch operations and service delivery ensuring:
- compliance with the Bank, BSP and other government regulatory bodies’ rules and regulations and policies (pass audits),
- zero operational losses (no losses due to frauds, irregularities, negligence and errors),
- complaints management (all customer complaints/feedback are immediately addressed to the satisfaction of clients)
- increased productivity in terms of cost reduction and waste elimination; and
- adherence to premises standards.
Qualifications:
- At least five (5) years’ experience in Branch Banking;
- Should have been a Sales Service Officer for at least 2 years;
- Service oriented; and
- Preferably a resident within the assigned region.
Where to submit:
Recruitment and Employment Department, Human Resource Group, 7th floor, PNB Financial Center, President Diosdado Macapagal Blvd., Pasay City
