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“Your opinion matters! If you have questions, comments, or concerns, please call or write us at the contact details provided below, or simply email us thru the feedback form. We will definitely respond to your concerns as soon as possible. If you would like immediate information on the status of your remittance, please click on the Remittance Tracker. We are committed to serving you better.
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Contact Us
Customer Care
Service Quality Division
Philippine National Bank
Financial Center
Pres. Diosdado Macapagal Boulevard,
Pasay City
Philippines 1300
For Remittance, eBanking and other telephone banking services
(632) 573-8888
For Lost/Captured ATM Cards
526-3336
(Office Hours - 8:00 am to 5:00 pm)
Mondays to Fridays (except Holidays)
526-3201
(After Office Hours)
573-8888
(24 hours)
For other ATM concerns
526-3335/ 573-4449/ 573-8888
(Office Hours 8:00 am to 5:00 pm)
Mondays to Fridays
(except Holidays)
For other concerns (trunkline)
(632) 891-6040 to 70