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INTERMITTENT REMITTANCE SERVICES

As we continue to enhance our new core banking system, you may still experience intermittent remittance services.

We sincerely apologize for this inconvenience to you and your loved ones. Please be assured that steps are being taken to bring services back to normal.

We would like to inform you that you can send your remittance through the following channels: Credit to a PNB Account, Credit to Other Banks in the Philippines, Cash Pickup* [with payout at any PNB Branch or Cebuana Lhuillier, Globe (GXI), MLhuillier, Palawan Pawnshop, or RD Pawnshop outlet], Overseas Bills Payment, Door-to-Door (via courier), and Door-to-Bank (via courier).

Click here for more details.

PNB Digital Banking: System Enhancement to affect Transaction History

As part of PNB's scheduled system enhancement from 9PM of August 10 to 11:50PM of August 13, 2017, please be advised that starting August 14, 2017, you will no longer be able to view your past account transactions done on the Account Details screen of PNB Internet/Mobile Banking channels. Click here for more details.

Enhancing our systems to serve You First

As part of our commitment to serve You First, we, at Philippine National Bank (PNB), continue to improve our systems. We will be conducting system enhancement activities from 9PM of August 10, 2017 (Thursday) until 11:50PM of August 13, 2017 (Sunday), Philippine Standard Time. During this period, certain services will be unavailable for both individual and corporate clients. Click here for more details.

MOVING TOWARDS AN ENHANCED BANKING EXPERIENCE

Philippine National Bank (PNB) is currently enhancing its systems to provide you with an improved and more secure banking experience. To better guide you, please remember: A.C.T.

Click here for details.

Notice to PNB Prestige Balanced Fund Clients

Amendments to the Plan Rules of the PNB Prestige Balanced Fund

Dear Valued Client,

We wish to inform you that we have received on May 23, 2017 the approval from the Bangko Sentral ng Pilipinas (BSP) for the enhanced product features of the PNB Prestige Balanced Fund. Click here for more details.

Important Advisory

Dear Valued Client,

Good News! We are in the process of replacing our existing PNB Debit Mastercard to PNB EMV Debit Mastercard. If you are holding any of the following cards, please approach our New Accounts Clerk to receive your FREE PNB EMV Debit Mastercard. Click here for more details.

PNB Advisory

We advise our clients to stay vigilant and exercise caution when doing bank transactions. Please do not respond to malicious emails, click links, or provide account information.

Immediately report any irregularities to your branch of account or call PNB Customer Care at (+632) 573-8888.

At PNB, we put your security first.

SHORTENED BANKING HOURS (selected Mindanao branches)

Due to the current situation in Mindanao, selected PNB branches have shortened their banking hours to 3:00PM daily until further notice. We ask for your understanding as we uphold and pray for the safety of our clients and employees. Thank you for banking with PNB.

Please find below the list of the said branches and be guided accordingly.

• • Iligan City-Quezon
• • Iligan City-Pala-o
• • Iligan City-Aguinaldo
• • Lanao del Norte-Maranding
• • Cotabato City-S.K. Pendatun
• • Cotabato City-Dorotheo
• • Cotabato City-Makakua
• • North Cotabato-Kidapawan
• • North Cotabato-Midsayap
• • Sultan Kudarat-Tacurong
• • Sultan Kudarat-Isulan
• • Zamboanga Sibugay-Buug
• • Zamboanga Sibugay-Ipil
• • Zamboanga Del Norte-Liloy
• • Zamboanga Del Norte-Sindangan
• • Jolo-Arolas
• • Basilan-Isabela-Strong Blvd.
• • Basilan-Isabela-Roxas
• • Tawi-Tawi-Bongao

PAL Mabuhay Miles Advantage Program Advisory

Please be advised that effective September 30, 2017, the PAL Mabuhay Miles Advantage Program will cease to operate. This is to give way for the launching of a new and improved PNB-PAL Incentive Program which will provide you with exclusive benefits while you maximize the use of your PNB Debit MasterCard. For more details, please click here.

OFFICIAL PRESS STATEMENT

The Philippine National Bank (PNB) and its subsidiaries and affiliates, including PNB Savings Bank, ARE NOT IN ANY WAY CONNECTED to the following entities and/or projects:

- Noah Project

- Noah Foundation

- Noah Coins

Click here for details.

PCHC Check Image Clearing System (CICS) Advisory

Please be informed that the Philippine Clearing House Corporation (PCHC) has started the processing of electronic images of checks using the Check Imaging Clearing System or CICS. Here is a quick guide to help you. Click here for more details.

Notice on Dormancy Fees

Effective May 1, 2017, PNB shall apply new rules on dormancy fees pursuant to BSP Circular No. 928 Amendments to the Regulation Governing Fees on Retail Bank Products/Services and Dormant Deposit Accounts. Click here for more details.

PCHC Check Image Clearing System (CICS) Advisory

Please be advised that starting January 19, 2017, all locally drawn and inter-regional clearing items shall be sent directly to the Philippine Clearing House Corporation (PCHC). There will be no more local exchanges of physical checks per PCHC memo circular No. 3278 on December 29, 2016. Please click here for more details.

Notice for PhilHealth Payments

Effective February 20, 2017 (Monday), PNB branches will no longer accept over-the-counter payments for Philippine Health Insurance Corporation (PhilHealth). Click here for more details.

IMPORTANT ADVISORY

To All Valued PNB Clients,

In compliance with BSP's requirement to shift to EMV chip-based cards, PNB shall start replacing your old ATM Cards to the new and more secured EMV chip-enabled ATM Cards for free before the end of December 2016. Click here for details.

For more information on the EMV Chip Technology, please click here.

Electronic Banking Consumer Security Awareness Tips

- Always make sure that you are accessing the correct website. Beware of bogus or "look alike" websites which are designed to deceive consumers. Remember that the legitimate PNB website address is pnb.com.ph

- Always use the official Apple App Store, Google Play or Microsoft Store to download online or mobile apps. Do not trust 3rd party app marketplaces.

Information Security Awareness

Online Shopping started to grow following technological advances and has become a more preferred method of purchasing. Such growth and advances also results in various security concerns that must not be taken for granted.

The day after Thanksgiving is more than just a day to digest yesterday’s feast. It is also the first official day of the holiday shopping season known as “Black Friday.” "Cyber Monday" on the other hand, is the Monday after thanksgiving wherein people are persuaded to shop online. Black Friday and Cyber Monday are both associated with bargains, early store hours and Christmas shopping. Many savvy shoppers and bargain-hunters look forward to the thrill of shopping on those days. Unfortunately, thieves also anticipate this busy season as they look to turn unaware shoppers into Black Friday and Cyber Monday victims.

The Bank provides these safety tips for Black Friday and Cyber Monday -- including this year's holiday shopping.

1. Secure yourself Before surfing the Internet, secure your personal computers by updating your security software. Everyone’s computer should have anti-virus, anti-spyware and anti-spam software, as well as a good firewall installed. Keep your personal information private and your password secure. Do not respond to requests to “verify” your password or credit card information unless you initiated the contact. Legitimate businesses will not contact you in this manner.

2. Transact with a reputable website/merchant/seller. Shop with companies you know and trust. Check for background information if you plan to buy from a new or unfamiliar company.

3. Trust your instincts. When in doubt, don’t. Beware of “bargains” from companies with whom you are unfamiliar — if it sounds too good to be true, it probably a fraud.

4. Ensure that online payment is secure and reliable. Use secure websites for purchases. Look for the icon of a locked padlock at the bottom of the screen or “https” in the URL address.

5. Do your research: do comparison shopping and ask around To avoid purchasing counterfeit products, carefully examine the products you want to buy for signs of missing information (manufacturing information, warranty, product codes, etc.), broken or missing safety seals, different or incomplete packaging, and subtle or obvious changes to a company logo.

6. Proceed with your transaction if you feel confident, safe and secure. Online shopping need not be a struggle, it should be enjoyed – as long you feel confident, safe and secure. There is much to explore on the internet.

Always remember: caveat emptor – buyer beware! As a consumer, whether in the physical or online environments, you must remain vigilant, meticulous and discerning. It is highly important to be wary of online fraud to avoid the ardous process and inconvenience of recovering any damage.

Sources: Department of Trade and Industry; Department of Justice - Office of Cybercrime

Debit & Prepaid MasterCard Advisory

Dear Valued Clients,
We are currently upgrading our online security features to serve you better. In line with this, effective October 5, 2016, we will temporarily cease online transactions using your Debit or Prepaid MasterCard. Click here for more details.

Important Advisory

As part of the Bangko Sentral ng Pilipinas (BSP) mandate to implement EMV security features, we will be enhancing our systems to serve you better. We wish to inform you that the following services will be unavailable during this period of system upgrade. Click here for more details.

Announcement

The Philippine National Bank is selling its rights and interest over certain non-performing accounts via PUBLIC AUCTION. Click here for more details.

Important Advisory

As our valued client, it is our highest priority to ensure that your account is fully protected. In compliance with BSP Circular 706, your client information and specimen signatures need to be updated every two (2) years for Savings accounts and every year for Checking accounts. Click here for details.

ENJOY everyday banking with the latest PNB Priority One MasterCard and TAP MasterCard!

Good news! PNB’s Priority One MasterCard and TAP MasterCard are now enhanced with an additional layer of protection against skimming and fraud with the EMV Chip Technology. Now, you have more freedom and convenience to access your finances securely from anywhere, here and abroad through various channels 24/7.

PNB is now EMV Compliant!

PNB is now issuing Priority One MasterCard and TAP MasterCard enhanced with the EMV chip technology. Soon, all PNB debit and prepaid cards will be equipped with this technology to ensure clients that their card transactions are more secure following EMV standards.

PNB's implementation of EMV global standard aims to put its clients first by strengthening the security of its card payment facilities against ATM-related skimming and fraudulent activities. The Bank's nationwide network of ATMs are currently being upgraded to accept EMV chip-enabled cards and will be fully EMV-ready by the end of August 2016.

Important Advisory

Dear valued client:

Kindly be informed that we are upgrading our systems. Please expect some changes over the next few months which will be communicated to you.

For inquiries and other concerns, please contact PNB Customer Care at
(632) 573-8888 or customercare@pnb.com.ph.

At PNB, we innovate to serve You First.

Euro Checks

Effective April 1, 2016, we will no longer accept EURO CHECKS for all types of transactions. Please be guided accordingly. Thank you.

USD Checks

Effective June 15, 2016, the charges for US Dollar checks deposited in PNB accounts in the Philippines shall be:

• FDR Check Deposit -
   PHP 200/check
• FDR Return Check -
   USD 30/check
• FCS Check Deposit -
   USD 40/check
• FCS Return Check -
   USD 40/check

IMPORTANT ADVISORY

To our valued clients,

Starting March 21, 2016, no interbranch fees shall be collected from the following over-the-counter banking transactions:

- Deposit
- Withdrawal
- Check Encashment
- Fund Transfer

Please note that foreign currency accounts are not included.

Thank you for your continued patronage.

Budget Checking Account Advisory

To our valued clients,

Effective June 15, 2016, branches shall start collecting Php 50.00 for every over-the-counter withdrawal (using a withdrawal slip) from a Budget Checking Account.

Thank you for your continued patronage.

At PNB, we are here to serve You First.

Notice to the Borrowing Public

Republic Act No. 9150, creating the Credit Information Corporation (CIC), and its Implementing Rules and Regulations, mandate the submission and disclosure of basic credit data (both positive and negative), as well as any regular updates or corrections thereof, to the CIC.

For more information please contact your bank, credit card company, cooperative (or your lending institution listed under RA 9510). You may also visit www.creditinfo.gov.ph. and like our facebook page: Credit Information Corporation

Read More

Non-Acceptance of Checks with Erasures, Alterations, or Deficiencies

Starting January 4, 2016, all clearing banks and institutions shall no longer accept checks with erasures, alterations, or deficiencies, whether or not these checks are countersigned by the authorized signatory/ies.

This is in compliance with the Clearing House Operating Memo (CHOM) No. 15-460 (as amended by 15-460A) of the Philippine Clearing House Corporation. PCHC issued this memorandum to all clearing banks and institutions in order to further improve security measures in the handling and clearing of checks.