Philippines

Contact Us

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“Your opinion matters! If you have questions, comments, or concerns, please call or write us at the contact details provided below. We will definitely respond to your concerns as soon as possible. If you would like immediate information on the status of your remittance, please click on the Remittance Tracker.

We are committed to serving you better.

Complete business address Customer Care
Service Quality Division
Philippine National Bank Financial Center
Pres. Diosdado Macapagal Boulevard, Pasay City
Philippines 1300
Telephone (632) 573-8888
Facsimile (632) 573-4580
E-mail Address This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Our Branches
Our ATM Network

PNB is OPEN this Holy Week

Selected branches are open on April 17, 18, 19, and 20, 2014. Click here to download list of selected branches.

Extended Banking Hours for Income Tax Returns/Payments


Philippine National Bank (PNB) will open some of its branches on April 5 and 12 to process the Income Tax Returns or Payments. PNB will also extend the banking hours of selected branches up to 5:00 PM from April 1 to 15 to address the expected increase in bank transactions.



Deposit Board Rates

Please be advised of the changes in deposit board rates of Dollar Time Deposit and Prime Savings account. The changes shall take effect on January 1, 2014.


Fees and Charges

Please be advised of changes in our fees/charges & maintaining balance requirements given the need to align the same following the merger of PNB and Allied Bank last February 2013. The changes as applicable shall take effect on January 1, 2014.

Internet Banking

To Our Valued Clients,

PNB Internet Banking will launch an enhanced security feature to provide added protection for your online transactions:

• You will be provided with an Online Activation Code via SMS and e-Mail when you enroll in our Internet Banking facility

• You will also receive SMS notifications whenever you do the following:
- Enroll your Third Party Accounts
- Change your profile details (password, e-Mail address, mobile nos. etc)
- Make an immediate Fund Transfer to Third Party accounts

Please make sure that your mobile number in your Internet Banking profile is updated in order to receive these notifications.

Bank Merger

As PNB and Allied Bank continue to align their services. We are pleased to announce that PNB branches that display the interbranch transaction advisory are now capable of processing selected transactions for former Allied Bank clients. Please proceed directly to the special lanes designated for Allied Bank transactions.

Amendments in the PNB UITF's

Effective October 1, 2013, the product features of various PNB UITF's will be amended. For more details, please click this here

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