Remittance Frequently Asked QuestionsWhat is the fastest way to of remitting to my family?
How long does it take?For PNB accounts it will be same day in the UK. Because Philippine time is 8hours ahead of UK, the funds will sometimes not appear this would seem to be the same day. For Non-PNB accounts: 2-3 working days. Does your Door-to-Door remittance service covered the whole of Philippines?Metro Manila: Mostly Yes Due to reported untoward incidents these areas are will be covered, until further notice. Please check this site every now and then for any changes. Critical List Areas
Provincial: Mostly Yes Similar to Metro Manila some areas may not be accessible by our couriers, or it maybe the area is classified a critically unsafe, alternatively they can go to the nearest PNB in their area. Critical List Area (click to download list, PDF file)
What will I do if there's an amendment/s (error) to my remittance?Fill out our remittance amendment form. There is a £10 administrative charge for any amendments made. To download the form, click here. |