Europe

Benefits Remitting with PNB (Europe)

Convenience:

PNBE offers the widest options in sending your money quickly and safely. You can remit through phone, online, and/or via text.

Phone Remittance: get your debit card ready and give us a call. Remittances over the phone takes about 2 minutes. Calls may be recorded for training and security purposes

Online Remittance: a 24/7 remittance service in the comfort of your home. You can view your remittances, print your receipt and/or even change your password.

Traditional way of remitting is here to stay. By depositing to our account with Natwest, or Bank of Ireland (Euros) and provide us your instructions by phone, email, text, post or fax.

Safety

PNBE invests in the latest technology in web, online and phone security. Additional measures are in place such as manual verification before the money is transferred.

Assurance

Philippine National Bank (Europe) Plc is fully Authorised by the Prudential Regulation Authority and Regulated by the Financial Conduct Authority and the Prudential Regulation Authority.

Filipino Values with British Standard Management

PNBE is committed to providing the british-filipino community the service that you deserve. We have bilingual Filipino customer service associates who are ready and able to deal with your remittance queries and banking requirements. It is managed by competent officers, bringing with them 40 years of experience in UK banking and compliance, to ensure that you get a world class service without any compromise of costs, service or security.

To Our Valued Clients

We write to express our sincerest apologies for the temporary unavailability
of our services from April
10 to 11, 2018. The said
incident was due to the system maintenance
activity we were
conducting.

Please be assured that we
have addressed the
concern and our services
have normalized.

As part of our customer
service, we keep our
clients informed through
appropriate channels
about any development in our bank.

We hope we were able to
address your concern.
Your feedback is
important to us. Kindly
let us know how we can
further assist you as we continue to improve our services.

Thank you for your
understanding.

===============

WE ARE CURRENTLY
EXPERIENCING FAULTS
ON OUR PHONE
SYSTEMS. OUR
SERVICE PROVIDERS
ARE DOING ALL THEY
CAN TO BRING BACK
THE SERVICES TO
NORMAL.

OUR SINCERE
APOLOGIES FOR THIS
INCONVENIENCE.

SYSTEM ENHANCEMENT

As part of our efforts to serve you better,PNB continues to enhance our systems. We shall inform customers of any scheduled system enhancement activity.

For concerns or inquiries, you maycontact your PNB overseas branch.

Thank you for banking with PNB.

==============

NEW DEBIT CARD CHARGES

Please be advised that our remittance charges for all debit card transactions has now changed. Click on the Remittance Charges link under the REMITTANCE Tab of our homepage for details.

Thank you.

Exchange Rates Notice - Updated

Effective 01 July 2017, please be advised that the published exchange rates apply only to remittances of up to GBP 5,000.00 and EUR 5,000.0.

Please enquire from a member of staff for applicable rate for amounts over GBP 5,000.00 and EUR 5,000.00

Thank you.

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