Europe

Know Your Customer (KYC)

Why do we ask for your proof of identification before opening an account?

It does not mean in any way that suspicion is falling on you. Information is needed that clearly identifies or reconfirms who you are. This makes it harder for criminals to use false or stolen identities to access the financial system and turn their 'dirty' criminal money into 'clean' funds.

It also help us to process your remittance requests, when we know who you are.

If you want to know more go to www.identitytheft.org.uk

What kind of proof of identity do I need?

The best documents are those that are issued by an official authority, cannot be easily forged, and include a photograph. Separate documents are needed to prove your identity and your home address. Some examples are shown below:

Proof of Identity:
  • Valid passport
  • Valid UK driving licence or a blue disabled driver's pass
  • EU member state ID card
Proof of Address
  • Bills - recent utility bills (electricity, water, gas, landline phone bill or council tax bills)
  • Statements - bank, building society, credit union, mortgage
  • Official letters - UK solicitor confirming home purchase, benefits agency
  • Others - council rent card, tenancy agreement, pension book

What if I don't have any of the documents above that I can use?

You can speak to a member of PNBE team about the other types of acceptable documentation

Can I send photocopies instead of the original?

Yes, you can send your completed remittance application form, photocopy of your passport and an original bank statement (no older than 3 months) through post. If you are unable to provide an original bank statement, we will accept a copy of your passport certified by the post office along with the receipt of certification from the post office sent either by post or through email to pnbeukremit@pnbglobal.com

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IMPORTANT ANNOUNCEMENT

From 01 January 2024, we are pleased to announce that our remittance fees will remain unchanged for transactions up to £1,000.00. For transactions above £1,000.00 for both debit card and cash payments, please refer to our new charges posted in our lobby and on our website. Please speak to our customer service if you have questions and clarifications.

To save on remittance charge, we encourage you to pay via bank transfer. Thank you.


BANK DETAILS

FOR GBP:
Bank: National Westminster Bank Plc, London
Account Name: Philippine National Bank (Europe) Plc
Account Number: 95626735
Sort Code: 60 00 01


FOR USD:
Bank: National Westminster Bank Plc, London
Account Name: Philippine National Bank (Europe) Plc
BIC: NWBKGB2L
IBAN: GB27NWBK 607301 08094365


FOR EUR:
Bank: National Westminster Bank Plc, London
Account Name: Philippine National Bank (Europe) Plc
BIC: NWBKGB2L
IBAN: GB59NWBK 607200 13024914

*** Please include complete beneficiary details (name, bank name and account number)

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