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Over-the-Counter Remittance

You can now send money to the Philippines through your trusted Philippine bank. Pumunta lamang sa PNB LA o PNB NY para makapagpadala via Over-the-Counter Remittance. Send money through the following payout options:
  • Credit to PNB Account/Global Filipino Money Card – Real time
  • Credit to Another Bank Account – 1 to 2 banking days
  • Door to Door
    • Metro Manila and Major Cities – 1 day
    • Provincial – 3 days
  • Cash Pick – up at any domestic PNB Branches or Pay-out Partner Centers – Real time

Requirements when sending money

  • Valid ID
  • Completely filled out remittance slip
  • Receiver’s account number (if sending directly to bank account)

Steps to send money

  • Visit the branch nearest you
  • Fill out the remittance slip
  • Process the transaction at the counter
  • Inform your receiver about the remittance

Fees and Charges

DOLLAR TO PESO** (LOS ANGELES)
  Credit to Account Credit to another local bank* Advise & Pay (OTC) Door to Door
Metro Manila $7 $10 $10 $10
Outside Metro Manila $12 $12
DOLLAR TO DOLLAR (LOS ANGELES)
  Credit to Account Credit to another local bank* Advise & Pay (OTC) Door to Door
Amount up to $1,000 $10  
$1,001 up to $2,000 $20
$2,001 up to $3,000 $25
$3,001 up to $4,000 $30
$4,001 up to $5,000 $35
$5,001 up to $6,000 $40
$6,001 up to $7,000 $45
$7,001 up to $8,000 $50
Above $8,001** $60
*Varies depending on the fee charged by other Philippine Banks
** CASH Transactions – If remittance is more than $10,000, fee is $75 for the first $1,000 plus $1 for each additional $1,000
DOLLAR TO PESO** (NEW YORK)
    Credit to Account Credit to another local bank* Advise & Pay (OTC) Door to Door
Up to $5,000 Metro Manila $8 $10 $10 $10
Outside Metro Manila $12
DOLLAR TO DOLLAR (NEW YORK)
  Credit to Account Credit to another local bank* Advise & Pay (OTC) Door to Door
Amount up to $1,000 $10  
$1,001 up to $2,000 $20
$2,001 up to $3,000 $25
$3,001 up to $4,000 $30
$4,001 up to $5,000 $35
$5,001 up to $6,000 $40
$6,001 up to $7,000 $45
$7,001 up to $8,000 $50
$8,001 up to $20,000 $80
$20,001 and above $100

Frequently Asked Questions

You may present the following valid IDs:
  • Primary IDs:
    • Driver’s License
    • Passport
    • State ID
  • Secondary IDs:
    • Debit/Credit cards
    • Insurance/Medical IDs
Maaari kang mag request ng amendment sa iyong remittance transaction. Ito ay subject to a $10.00 fee.
Maaari mong i-track ang iyong transaction through our remittance tracker.
You need to provide the following information about your receiver:
  • Name of your receiver
  • Account number
  • Name of bank/branch
Kailangang i-present ng iyong receiver ang kaniyang valid ID kasama ng remittance reference number.
Maaari kang tumawag sa mga sumusunod na contact details:
Philippine National Bank New York Branch – Manhattan 561 7th Ave. 2nd Floor, New York, NY 10018
Tel : (212) 790-9600
Email : newyork@pnb.com.ph
Philippine National Bank New York – Queens Extension Office 69-18 Roosevelt Avenue, Woodside, NY 11377
Tel : (718) 898-6113
Email : newyork@pnb.com.ph
Philippine National Bank – Los Angeles Branch 3435 Wilshire Blvd. Ste 104Los Angeles Ca 9001
Tel : 213-926-8227; 213-709-5180
Email : pnblagroup@pnb.com.ph

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Customer Care Contacts

PNB Cards
Tel. No.: (+632) 8818 9818
Email: pnbcreditcards@pnb.com.ph
Bank Hotline
Tel. No.: (+632) 8573 8888
Email: customercare@pnb.com.ph
Deposits are insured by PDIC up to P500,000 per depositor.
PNB is regulated by the Bangko Sentral ng Pilipinas consumeraffairs@bsp.gov.ph. Access BSP Online Buddy (BOB) via Webchat, Facebook, and SMS 021582277 (for Globe subscribers).
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