Send money to the Philippines in Switzerland via PostFinance

How to send from Switzerland via PostFinance:

  1. Register with PNB (Europe) Plc by sending the following:
    1. Copy of your proof of identification (valid passport or National Identity card)
    2. Copy of original bank statement (not older than 3 months) with your Switzerland address reflected on it.
    3. Provide PNB all your beneficiary details in the Philippines:
      1. Full Name
      2. Present addres
      3. Telephone number in the Philippines
      4. Bank details (branch and account no. if available) or nearest PNB branch for payment over the counter

  2. Each of your beneficiary will be assigned an ID no. If you have a new beneficiary, please call XXXXXXX before transferring so that we can provide you another ID.
  3. Make a payment to Philippine National Bank via PostFinance E-Banking. Remember to indicate the following:
    1. Account Name: Philippine National Bank
    2. Account No.: 80-50555-2 (Indicate as Recipient’s account/IBAN)
    3. IBAN: CH59 0900 0000 8005 0555 2

Quick Guide on Remitting via PostFinance

  1. Indicate PNB Account No 80-50555-2.


  2. Enter the Beneficiary’s details.
    1. Full Name (must be the same as the one indicated on the beneficiary’s ID)
    2. Present address
    3. Bank details (branch and account no. if available) or nearest PNB branch for payment over the counter


  3. A confirmation screen will appear once the transfer is successful.

Frequently Asked Questions

  1. How can I enroll?
    Register with PNB (Europe) Plc by sending the following:
    1. Copy of proof of identification (valid passport or National Identity card)
    2. Copy of original bank statement (no older than 3 months) with your Switzerland address reflected on it.
    3. Provide PNB all your beneficiary details in the Philippines:
      1. Full Name
      2. Present address
      3. Telephone number in the Philippines
      4. Bank details (branch and account no. if available) or nearest PNB branch for payment over the counter

  2. Who can enroll?
    All OFWs who will send money from Switzerland to the Philippines.

  3. Do I have to pay a fee if I enroll to PostFinance Remittance Service?
    No, enrollment is free of charge.

  4. How do I update my profile and my beneficiary’s profile?
    You may download the Remittance Information Form or the In-Payment Request Form from this website. Fill out the form and send it back to us thru email: customercare@pnb.com.ph or fax it to 044 207 727 9447.

  5. What are the contact details?
    Email: customercare@pnb.com.ph
    Via fax: 0044 207 727 9447
    Phone number: 044 20 7592 3000 then press 4

  6. Who will I contact if I need to make some changes to my remittance?
    You can advice us regarding the changes to your remittance by sending an email to customercare@pnb.com.ph or call 044 20 7592 3000 then press 4.

  7. Is there a ceiling on the amount of remittance?
    A remitter can send as much as EUR 4,999.00 within a month.

  8. What will I do if I want to refund/cancel my remittance?
    You can send your request for refund or cancellation to customercare@pnb.com.ph or fax it to 0044 207 727 9447 or call 044 20 7592 3000 then press 4.

  9. What will I do if my remittance was not processed?
    You can send an email regarding your unprocessed remittance to customercare@pnb.com.ph or fax your query to 0044 207 727 9447 and we will advice you as soon as possible.

  10. In case I have questions/complaints to whom do I address them to?
    You can send your questions/complaints to customercare@pnb.com.ph or fax them to 0044 207 727 9447 or call 044 20 7592 3000 then press 4.


Trunkline
Tel. No.: (+632) 8526 3131

Customer Care

Bank Hotline
Tel. No.: (+632) 8573-8888
Email: customercare@pnb.com.ph
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Email: pnbcreditcards@pnb.com.ph
Deposits are insured by PDIC up to P500,000 per depositor.
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