Share the joy with your loved ones in the Philippines even while you’re working abroad. Choose the Jollibee Padala Package you want to send to your beneficiaries and pay at any PNB Overseas Branch/Office.
Choose a PNB-Jollibee Meal Package you want to send to your beneficiary
Fill-out Remittance Application Form and indicate the following information:
Product code of your chosen meal package
Name, complete address and contact number of beneficiary
Preferred date and time of delivery
Pay your chosen meal package plus the necessary services fees. Ask for your receipt and keep it for reference
Please make sure that information indicated in the Remittance Form is complete and accurate. Incorrect information may result to a delay in the delivery or non-delivery of your chosen meal package by Jollibee. Always provide an alternate number of the beneficiary in case Jollibee cannot reach the first contact number.
2. Can I cancel my Jollibee Padala order?
Sender is not allowed to cancel the order or change the beneficiary once the payment has been received and/or processed by PNB.
RECEIVING A JOLLIBEE PADALA PACKAGE
1. Can I convert the package to cash?
No. Jollibee meal packages are not convertible to cash.
2. How many days would it take before the beneficiary receives the meal package?
If all information provided by the sender is correct, the beneficiary will receive the meal within 24 hours from the time Jollibee receives the order. Jollibee calls the beneficiary to ensure that someone will receive the package. While you may provide preferred date and time of delivery, Jollibee will follow the request of the beneficiary.
3. Instead of having the package delivered, can I opt for dine-in service?
Yes, Jollibee and the beneficiary shall agree on the date, time and location of Jollibee store where the beneficiary will claim the package. Once the meal package is set for dine-in, it cannot be changed back to a delivery service.
4. Is the delivery service available nationwide?
Not all Jollibee stores have a delivery service. For areas not covered by the delivery service, the beneficiary has the option to dine in or take out the meal package at the Jollibee store of his/her choice.
5. Is the meal transferrable?
Only the beneficiary or his/her authorized representative could claim the Jollibee meal package. The authorized representative should present a government-issued ID and a letter from beneficiary authorizing him/her to receive the Jollibee meal.
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