To Our Valued Clients:
We write to express our sincerest apologies for the temporary unavailability of our services from April 10 to 11, 2018. The said incident was due to the system maintenance activity we were conducting.
Please be assured that we have addressed the concern and our services have normalized.
As part of our customer service, we keep our clients informed through appropriate channels about any development in our bank.
We hope we were able to address your concern. Your feedback is important to us. Kindly let us know how we can further assist you as we continue to improve our services.
Thank you for your understanding.