eCollect

eCollect

Collect and manage your receivables easier and faster. Through the eCollect service, you may receive payments from your customers through various channels (branch counters, ATM or mobile banking) for concentration in your designated collection account.

How It Works

  1. Simply maintain an account with us that will serve as the collection account for credit and consolidation of all your receivables.
  2. Advise your subscribers to pay through any of our channels:
    • Over-the-Counter (OTC)
    • Electronic Channels
      • PNB ATMs
      • Mobile Banking Service (MBS)
  3. To keep you updated on the status of your collections, you may view, print, and download collection status reports in different formats.

Advantages

  • Multiple Collection Channels. Payments will be accepted through PNB’s more than 600 branches and ATMs (PNB’s ATMs as well as Bancnet ATMs), and Mobile Banking.
  • Utmost Performance. Enhanced collection speed and efficiency
  • Funds Availability. Timely credit of collections to your designated collection account
  • Data Warehousing. Receivables information captured and delivered electronically into consolidated reports and data files across all channels availed
  • Timely Information. Convenient account monitoring of the designated collection account.
  • Ease in Reconciliation. Collection information may be uploaded to your Accounts Receivables system.
  • Nationwide Coverage. Facilitate and enhance collection capability and reach, particularly in remote locations where PNB is present

Trunkline
Tel. No.: (+632) 8526 3131

Customer Care

Bank Hotline
Tel. No.: (+632) 8573-8888
Email: customercare@pnb.com.ph
PNB Cards
Tel. No.: (+632) 8818 9818
Email: pnbcreditcards@pnb.com.ph
Deposits are insured by PDIC up to P500,000 per depositor.
PNB is regulated by the Bangko Sentral ng Pilipinas
https://www.bsp.gov.ph.
BSP Webchat - https://www.bsp.gov.ph
SMS: 021582277 (for Globe subscribers only)
BSP Facebook - https://www.facebook.com/BangkoSentralngPilipinas
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