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For our existing and prospective customers, stakeholders and business partners, your opinion matters! If you have questions, concerns, compliment or feedback, please call or write us at the contact details provided below.

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Customer Care
Customer Experience Division
Philippine National Bank Financial Center
Pres. Diosdado Macapagal Boulevard, Pasay City
Philippines 1300

Cards Customer Care

Trust Customer Care


Trunkline
Tel. No.: (+632) 8526 3131

Customer Care

Bank Hotline
Tel. No.: (+632) 8573-8888
Email: customercare@pnb.com.ph
PNB Cards
Tel. No.: (+632) 8818 9818
Email: pnbcreditcards@pnb.com.ph
Deposits are insured by PDIC up to P500,000 per depositor.
PNB is regulated by the Bangko Sentral ng Pilipinas
https://www.bsp.gov.ph.
BSP Webchat - https://www.bsp.gov.ph
SMS: 021582277 (for Globe subscribers only)
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