PNB Send Cash
Enjoy the convenience of sending money to your family and friends anywhere in the Philippines even if they don’t have bank account.
Why send money with PNB Mobile Banking?
- ✓ You can send money to anyone who doesn’t have a bank account but has an active Philippine mobile number
- ✓ The money can be claimed within minutes at any PNB branch nationwide Send Cash limit: Between Php100 to Php10,000 per transaction
Transaction fee: Php50
How to send cash to anyone without a bank account?
1. |
Click SEND CASH on the mobile app menu. |
2. |
Select your source account and input your recipient’s mobile number and the amount to send. |
3. |
Confirm details and enter the 6-digit One-Time PIN (OTP) sent via SMS. |
4. |
Send the passcode that you will receive via SMS to the recipient. *The recipient will need the passcode from the sender and the Send Cash reference number to claim the money.The Send Cash reference number will be sent separately via SMS to the recipient’s mobile number. |
How can your recipient claim the money at the branch?
1. |
Go to the nearest PNB branch. |
| 2. |
Present the Send Cash reference number and the Passcode provided by the sender. |
3. |
Accomplish Money Payment Form and present a Valid ID. |
4. |
Receive cash. |
Frequently Asked Questions
- What account/s can I use to send cash?
- You can use your debit, passbook, or checking account. However, you can’t transfer if your account is dormant, in frozen status, joint, and a budget checking.
- What are the requirements needed to send cash to my beneficiaries?
- You just need the beneficiary’s mobile number.
- What are the requirements for my beneficiaries to claim the money I sent them?
- Your beneficiary needs to present a valid ID, reference number that was sent to their mobile number, and passcode from the sender.
Primary ID:
✓ Valid Passport
✓ Driver’s License with Official Receipt
✓ Unified Multi-Purpose ID
✓ SSS ID
✓ GSIS e-Card
✓ PRC ID
✓ IBP Lifetime Membership ID
✓ NBI Clearance
✓ Work Permit issued by DOLE for Foreign Nationals
For Foreign Nationals
✓ Passport WITH ACR issued by Bureau of Immigration
AND any of the following:
✓ National ID
✓ Internal Revenue Service (IRS) ID
✓ Social Security System (SSS) ID
✓ Work permit issued by DOLE (mandatoryrequirement) if employed in the Philippines
Secondary ID:
✓ Police Clearance
✓ Postal ID
✓ Voter’s ID
✓ Barangay Certification
✓ Senior Citizen Card
✓ OWWA ID
✓ OFW ID
✓ Seaman’s Book
✓ Alien Certification of Registration/Immigrant/Certificate of Registration
✓ Government Office and GOCC ID(e.g. AFP, HDMF IDs)
✓ Certification from NCWDP
✓ DSWD Certification
✓ IBP ID
✓ PhilHealth ID Health Insurance Card ng Bayan
✓ Company IDs issued by private entities or institutions registered with or supervised or regulated either by the BSP, SEC or IC
*For Students below 17 years old, a photo-bearing school ID duly signed by the principal or head of the school is required.
- How much is the transfer fee per transaction?
- There is a fee of PhP50 per transaction and PhP5 per passcode reset.
- How much can I transfer per transaction?
- You are allowed to transfer at least PhP100 and a maximum of PhP10,000 per day. But you’re allowed to only send a maximum of PhP100,000 per month.
- What is the limit number of transactions per day?
- You are not limited to sending numerous transactions a day for as long as you don’t reach the cap of PhP10,000 per day.
- Until what time can I send cash?
- You can make a send cash request anytime.
- How to reset the passcode?
- You can follow these steps to reset your passcode:
- On the menu, select “Send Cash”
- Select the transaction item, click “Reset Passcode”
- Wait for the confirmation to appear
- Send the new passcode to the beneficiary
- You can follow these steps to reset your passcode:
- Can my beneficiary claim it immediately after I send the money?
- Yes. Your beneficiary can already claim the money once he/she receives the SMS notification with the send cash reference number.
- Where can they claim the money I sent them?
- They can claim the proceeds at any PNB branch nationwide.
- How long is the transaction valid?
- Your transaction is valid for 10 days. After this period, the money will be transferred back to your account minus the service charge.
- Can I cancel the transaction?
Yes. To cancel, follow these steps:- On the menu, click SEND CASH
- Select the transaction you wish to cancel and click CANCEL SEND CASH
- A confirmation screen will pop up and wait for the email notification
- Check your account if it is transferred back to you
- Who can I contact if I encounter problems while sending cash using the app?
- You can report transactional problems/errors by contacting PNB Customer Care (+632) 8573-8888 / customercare@pnb.com.ph).
PNB Send Cash
Why send money with PNB Mobile Banking?
- ✓ You can send money to anyone who doesn’t have a bank account but has an active Philippine mobile number
- ✓ The money can be claimed within minutes at any PNB branch nationwide Send Cash limit: Between Php100 to Php10,000 per transaction
Transaction fee: Php50
How to send cash to anyone without a bank account?
| 1. |
Click SEND CASH on the mobile app menu. |
| 2. |
Select your source account and input your recipient’s mobile number and the amount to send. |
| 3. |
Confirm details and enter the 6-digit One-Time PIN (OTP) sent via SMS. |
| 4. |
Send the passcode that you will receive via SMS to the recipient. *The recipient will need the passcode from the sender and the Send Cash reference number to claim the money.The Send Cash reference number will be sent separately via SMS to the recipient’s mobile number. |
How can your recipient claim the money at the branch?
| 1. |
Go to the nearest PNB branch. |
| 2. |
Present the Send Cash reference number and the Passcode provided by the sender. |
| 3. |
Accomplish Money Payment Form and present a Valid ID. |
| 4. |
Receive cash. |
Frequently Asked Questions
- What account/s can I use to send cash?
- You can use your debit, passbook, or checking account. However, you can’t transfer if your account is dormant, in frozen status, joint, and a budget checking.
- What are the requirements needed to send cash to my beneficiaries?
- You just need the beneficiary’s mobile number.
- What are the requirements for my beneficiaries to claim the money I sent them?
- Your beneficiary needs to present a valid ID, reference number that was sent to their mobile number, and passcode from the sender.
Primary ID:
✓ Valid Passport
✓ Driver’s License with Official Receipt
✓ Unified Multi-Purpose ID
✓ SSS ID
✓ GSIS e-Card
✓ PRC ID
✓ IBP Lifetime Membership ID
✓ NBI Clearance
✓ Work Permit issued by DOLE for Foreign Nationals
For Foreign Nationals
✓ Passport WITH ACR issued by Bureau of Immigration
AND any of the following:
✓ National ID
✓ Internal Revenue Service (IRS) ID
✓ Social Security System (SSS) ID
✓ Work permit issued by DOLE (mandatoryrequirement) if employed in the Philippines
Secondary ID:
✓ Police Clearance
✓ Postal ID
✓ Voter’s ID
✓ Barangay Certification
✓ Senior Citizen Card
✓ OWWA ID
✓ OFW ID
✓ Seaman’s Book
✓ Alien Certification of Registration/Immigrant/Certificate of Registration
✓ Government Office and GOCC ID(e.g. AFP, HDMF IDs)
✓ Certification from NCWDP
✓ DSWD Certification
✓ IBP ID
✓ PhilHealth ID Health Insurance Card ng Bayan
✓ Company IDs issued by private entities or institutions registered with or supervised or regulated either by the BSP, SEC or IC
*For Students below 17 years old, a photo-bearing school ID duly signed by the principal or head of the school is required.
- How much is the transfer fee per transaction?
- There is a fee of PhP50 per transaction and PhP5 per passcode reset.
- How much can I transfer per transaction?
- You are allowed to transfer at least PhP100 and a maximum of PhP10,000 per day. But you’re allowed to only send a maximum of PhP100,000 per month.
- What is the limit number of transactions per day?
- You are not limited to sending numerous transactions a day for as long as you don’t reach the cap of PhP10,000 per day.
- Until what time can I send cash?
- You can make a send cash request anytime.
- How to reset the passcode?
- You can follow these steps to reset your passcode:
- On the menu, select “Send Cash”
- Select the transaction item, click “Reset Passcode”
- Wait for the confirmation to appear
- Send the new passcode to the beneficiary
- You can follow these steps to reset your passcode:
- Can my beneficiary claim it immediately after I send the money?
- Yes. Your beneficiary can already claim the money once he/she receives the SMS notification with the send cash reference number.
- Where can they claim the money I sent them?
- They can claim the proceeds at any PNB branch nationwide.
- How long is the transaction valid?
- Your transaction is valid for 10 days. After this period, the money will be transferred back to your account minus the service charge.
- Can I cancel the transaction?
Yes. To cancel, follow these steps:- On the menu, click SEND CASH
- Select the transaction you wish to cancel and click CANCEL SEND CASH
- A confirmation screen will pop up and wait for the email notification
- Check your account if it is transferred back to you
- Who can I contact if I encounter problems while sending cash using the app?
- You can report transactional problems/errors by contacting PNB Customer Care (+632) 8573-8888 / customercare@pnb.com.ph).