PNB Send Cash
Enjoy the convenience of sending money to your beneficiaries anywhere in the Philippines even if they don’t have bank accounts.
Why send money with PNB Mobile Banking App?
- ✓ Money can be claimed at any PNB branch nationwide
- ✓ Fixed service charge regardless of amount to be sent
- ✓ Service is available 24/7
Enjoy the convenience of sending money to your beneficiaries anywhere in the Philippines even if they don’t have bank accounts.
Why send money with PNB Mobile Banking App?
- ✓ Money can be claimed at any PNB branch nationwide
- ✓ Fixed service charge regardless of amount to be sent
- ✓ Service is available 24/7
How to send cash to beneficiaries with no bank accounts?
How to redeem the cash sent?
Primary ID:
✓ Valid Passport
✓ Driver’s License with Official Receipt
✓ Unified Multi-Purpose ID
✓ SSS ID
✓ GSIS e-Card
✓ PRC ID
✓ IBP Lifetime Membership ID
✓ NBI Clearance
✓ Work Permit issued by DOLE for Foreign Nationals
For Foreign Nationals
✓ Passport WITH ACR issued by Bureau of Immigration
AND any of the following:
✓ National ID
✓ Internal Revenue Service (IRS) ID
✓ Social Security System (SSS) ID
✓ Work permit issued by DOLE (mandatoryrequirement) if employed in the Philippines
Secondary ID:
✓ Police Clearance
✓ Postal ID
✓ Voter’s ID
✓ Barangay Certification
✓ Senior Citizen Card
✓ OWWA ID
✓ OFW ID
✓ Seaman’s Book
✓ Alien Certification of Registration/Immigrant/Certificate of Registration
✓ Government Office and GOCC ID(e.g. AFP, HDMF IDs)
✓ Certification from NCWDP
✓ DSWD Certification
✓ IBP ID
✓ PhilHealth ID Health Insurance Card ng Bayan
✓ Company IDs issued by private entities or institutions registered with or supervised or regulated either by the BSP, SEC or IC
*For Students below 17 years old, a photo-bearing school ID duly signed by the principal or head of the school is required.
Primary ID:
✓ Valid Passport
✓ Driver’s License with Official Receipt
✓ Unified Multi-Purpose ID
✓ SSS ID
✓ GSIS e-Card
✓ PRC ID
✓ IBP Lifetime Membership ID
✓ NBI Clearance
✓ Work Permit issued by DOLE for Foreign Nationals
For Foreign Nationals
✓ Passport WITH ACR issued by Bureau of Immigration
AND any of the following:
✓ National ID
✓ Internal Revenue Service (IRS) ID
✓ Social Security System (SSS) ID
✓ Work permit issued by DOLE (mandatoryrequirement) if employed in the Philippines
Secondary ID:
✓ Police Clearance
✓ Postal ID
✓ Voter’s ID
✓ Barangay Certification
✓ Senior Citizen Card
✓ OWWA ID
✓ OFW ID
✓ Seaman’s Book
✓ Alien Certification of Registration/Immigrant/Certificate of Registration
✓ Government Office and GOCC ID(e.g. AFP, HDMF IDs)
✓ Certification from NCWDP
✓ DSWD Certification
✓ IBP ID
✓ PhilHealth ID Health Insurance Card ng Bayan
✓ Company IDs issued by private entities or institutions registered with or supervised or regulated either by the BSP, SEC or IC
*For Students below 17 years old, a photo-bearing school ID duly signed by the principal or head of the school is required.
- What account/s can I use to send cash?
- You can use your debit, passbook, or checking account. However, you can’t transfer if your account is dormant, in frozen status, joint, and a budget checking.
- What are the requirements needed to send cash to my beneficiaries?
- You just need the beneficiary’s mobile number.
- What are the requirements for my beneficiaries to claim the money I sent them?
- Your beneficiary needs to present a valid ID, reference number that was sent to their mobile number, and passcode from the sender.
- How much is the transfer fee per transaction?
- There is a fee of PhP50 per transaction and PhP5 per passcode reset.
- How much can I transfer per transaction?
- You are allowed to transfer at least PhP100 and a maximum of PhP10,000 per day. But you’re allowed to only send a maximum of PhP100,000 per month.
- What is the limit number of transactions per day?
- You are not limited to sending numerous transactions a day for as long as you don’t reach the cap of PhP10,000 per day.
- Until what time can I send cash?
- You can make a send cash request anytime.
- How long is the transaction valid?
- Your transaction is valid for 10 days. After this period, the money will be transferred back to your account but the service charge is not refundable.
- Can my beneficiary claim it immediately after I send the money?
- Yes, your beneficiary can already redeem the proceeds once he/she receives the SMS notification with the send cash reference number.
- Where can they claim the money I sent them?
- They can claim the proceeds at any PNB branch nationwide.
- Can I cancel the transaction?
- Yes, but the service charge is not refundable. To cancel, follow these steps:
- On the menu, click SEND CASH
- Select the transaction you wish to cancel and click CANCEL SEND CASH
- A confirmation screen will pop up and wait for the email notification
- Check your account if it is transferred back to you
- Yes, but the service charge is not refundable. To cancel, follow these steps:
- How to reset the passcode?
- You can follow these steps to reset your passcode:
- On the menu, select “Send Cash”
- Select the transaction item, click “Reset Passcode”
- Wait for the confirmation to appear
- Send the new passcode to the beneficiary
- You can follow these steps to reset your passcode:
- Who can I contact if I encounter problems while sending cash using the app?
- You can report transactional problems/errors by contacting PNB Customer Care (632) 8573-8888 / customercare@pnb.com.ph)