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PNB Mobile Banking App

Experience secure and easy banking with PNB. Get full access to your banking needs in just a few clicks.

What Can You Do with PNB Mobile Banking?

pnb-mobile-banking-transaction-history
View your account balance
and transaction history
Transfer funds to other
banks and eWallets

LEARN MORE

Pay your monthly bills

LEARN MORE

Send cash to family and friends even when they have no
bank account

LEARN MORE

pnb-mobile-banking-order-checkbook
Order a checkbook
Manage your UITF

LEARN MORE

pnb-mobile-banking-fx-rates
Check Foreign
Exchange rates
pnb-mobile-banking-branches
Locate the nearest
PNB branch and ATM

LEARN MORE

pnb-mobile-banking-products-promos
View latest products
and promos
pnb-mobile-banking-touch-id
Log in via Touch ID

LEARN MORE

Want to have the BEST MOBILE
BANKING EXPERIENCE?
Try out the new
PNB Digital App!

LEARN MORE

Not yet enrolled?
Download
the app!

How to Enroll

I have:
1. Click Sign-Up in the login screen.
2. Select “Sign-up using an ATM Card.”
3. Create your User ID and password.
4. Enter your mobile number and e-mail address.
5. Input the 6-digit One-Time-PIN (OTP) sent via SMS.
6. On your first login, enter the Online Activation Code sent to your e-mail.
pnb-mobile-banking-enroll-debit-card

Frequently Asked Questions

  1. Can I use the PNB Mobile Banking App or Internet Banking abroad?
    • Yes, as long as your contact details are updated and your PNB debit account or credit card is active. Make sure that your internet connection is stable.
  1. How can I add my other PNB deposit accounts?
    1. Go to Options/Account Services on the My Accounts screen.
    2. Click on Add an Account.
    3. Enter the 6-digit One-Time PIN (OTP) sent via SMS.
    4. Select the account to be enrolled.
  2. How can I add my PNB Credit Card?
    1. Go to Options/Account Services on the My Accounts screen.
    2. Click on Enroll Credit Card.
    3. Enter your PNB Credit Card details.
    4. Enter the 6-digit One-Time PIN (OTP) sent via SMS.
  1. What is an Online Activation Code (OAC)?
    • An Online Activation Code (OAC) is a code required for newly registered users. When you log in to PNB Mobile Banking app for the first time, you will be asked to enter the OAC sent to your registered email address.
  2. What is a One-Time PIN (OTP)?
    • A One-Time PIN (OTP) is an additional security feature in the PNB Mobile Banking app. You will be asked to enter the 6-digit OTP when performing the following:
      • Enrollment of account
      • Adding of other accounts
      • Funds transfer to Third Party PNB Account and to other local banks
      • Bills Payment
      • Reset Password
  3. What should I do if I don’t receive my OTP and OAC?
  1. What should I do if I forget my User ID?
  2. What should I do if I forget my password?
    1. On the login page, click on Forgot Password.
    2. Provide your User ID and email address.
    3. Enter the One-Time PIN (OTP) sent to your registered email address.
    4. Log in using the temporary password sent to your registered email address.
    5. Create a new password.
    6. Receive SMS/email notification on your successful password change. You can now use your new password on your next login.
  3. What should I do if I get locked out of my account?
    • If your access was locked due to three (3) consecutive incorrect password entries, kindly reset your password by selecting the “Forgot Password” link on the login page.
  1. Are there any fees when I do my banking transactions online?
    • Registration, balance inquiry, and checking of transaction history are free of charge. But there are corresponding fees for other services.
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PNB Mobile Banking App

Experience secure and easy banking with PNB. Get full access to your banking needs in just a few clicks.

What Can You Do with PNB Mobile Banking?

pnb-mobile-banking-transaction-history
View your account balance and transaction history
pnb-mobile-banking-send-money
Transfer funds to other banks and eWallets

LEARN MORE

pnb-mobile-banking-bills-payment
Pay your monthly bills

LEARN MORE

pnb-mobile-banking-send-cash
Send cash to family and friends even when they have no bank account

LEARN MORE

pnb-mobile-banking-order-checkbook
Order a checkbook
pnb-mobile-banking-manage-uitf
Manage your UITF

LEARN MORE

pnb-mobile-banking-fx-rates
Check Foreign Exchange rates
pnb-mobile-banking-branches
Locate the nearest PNB branch and ATM

LEARN MORE

pnb-mobile-banking-products-promos
View latest products and promos
pnb-mobile-banking-branches
Log in via Touch ID

LEARN MORE

Want to have the BEST MOBILE
BANKING EXPERIENCE?
Try out the new
PNB Digital App!

LEARN MORE

Not yet enrolled?
Download
the app!

How to Enroll

I have:
1. Click Sign-Up in the login screen.
2. Select “Sign-up using an ATM Card.”
3. Create your User ID and password.
4. Enter your mobile number and e-mail address.
5. Input the 6-digit One-Time-PIN (OTP) sent via SMS.
6. On your first login, enter the Online Activation Code sent to your e-mail.

Frequently Asked Questions

  1. Can I use the PNB Mobile Banking App or Internet Banking abroad?
    • Yes, as long as your contact details are updated and your PNB debit account or credit card is active. Make sure that your internet connection is stable.
  1. How can I add my other PNB deposit accounts?
    1. Go to Options/Account Services on the My Accounts screen.
    2. Click on Add an Account.
    3. Enter the 6-digit One-Time PIN (OTP) sent via SMS.
    4. Select the account to be enrolled.
  2. How can I add my PNB Credit Card?
    1. Go to Options/Account Services on the My Accounts screen.
    2. Click on Enroll Credit Card.
    3. Enter your PNB Credit Card details.
    4. Enter the 6-digit One-Time PIN (OTP) sent via SMS.
  1. What is an Online Activation Code (OAC)?
    • An Online Activation Code (OAC) is a code required for newly registered users. When you log in to PNB Mobile Banking app for the first time, you will be asked to enter the OAC sent to your registered email address.
  2. What is a One-Time PIN (OTP)?
    • A One-Time PIN (OTP) is an additional security feature in the PNB Mobile Banking app. You will be asked to enter the 6-digit OTP when performing the following:
      • Enrollment of account
      • Adding of other accounts
      • Funds transfer to Third Party PNB Account and to other local banks
      • Bills Payment
      • Reset Password
  3. What should I do if I don’t receive my OTP and OAC?
  1. What should I do if I forget my User ID?
  2. What should I do if I forget my password?
    1. On the login page, click on Forgot Password.
    2. Provide your User ID and email address.
    3. Enter the One-Time PIN (OTP) sent to your registered email address.
    4. Log in using the temporary password sent to your registered email address.
    5. Create a new password.
    6. Receive SMS/email notification on your successful password change. You can now use your new password on your next login.
  3. What should I do if I get locked out of my account?
    • If your access was locked due to three (3) consecutive incorrect password entries, kindly reset your password by selecting the “Forgot Password” link on the login page.
Touch ID    
  1. Is there another way to login to PNB Mobile Banking App without a password?
    • Yes, you can activate the Touch ID feature.
      1. Register your fingerprint on your mobile device.
      2. Log-in to your account.
      3. Go to Settings and tap Touch ID.
      4. Toggle button to the right.
      5. Click Done and log in again.
  1. Are there any fees when I do my banking transactions online?
    • Registration, balance inquiry, and checking of transaction history are free of charge. But there are corresponding fees for other services.
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It’s a sunny Saturday and you remember you had to transact with your bank. The nearest branch from your area is closed…

READ MORE

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Quaranthings you can Send to Show you Care

Everyone has their love language be it physical touch, words of affirmation, quality time, giving gifts, or acts of service.

READ MORE


Customer Care

Bank Hotline
Tel. No.: (+632) 8573 8888
Email: customercare@pnb.com.ph
PNB Cards
Tel. No.: (+632) 8818 9818
Email: pnbcreditcards@pnb.com.ph
Deposits are insured by PDIC up to P500,000 per depositor.
PNB is regulated by the Bangko Sentral ng Pilipinas
https://www.bsp.gov.ph.
BSP Webchat - https://www.bsp.gov.ph
SMS: 021582277 (for Globe subscribers only)
BSP Facebook - https://www.facebook.com/BangkoSentralngPilipinas
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