PNB Mobile Banking App
Experience secure and easy banking with PNB. Get full access to your banking needs in just a few clicks.
What Can You Do with PNB Mobile Banking?
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Want to have the BEST MOBILE
BANKING EXPERIENCE?
BANKING EXPERIENCE?
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What Accounts Can You Enroll in PNB Mobile Banking?

✓ | Regular Savings Account |
✓ | Passbook Savings Account* |
✓ | Checking Account* |
✓ | SSS Pensioner’s Account* |
✓ | Joint OR Account* |
✓ | PNB Credit Card |
How to Enroll
I have:
1. |
Click Sign-Up in the login screen. |
2. |
Select “Sign-up using an ATM Card.” |
3. |
Create your User ID and password. |
4. |
Enter your mobile number and e-mail address. |
5. |
Input the 6-digit One-Time-PIN (OTP) sent via SMS. |
6. |
On your first login, enter the Online Activation Code sent to your e-mail. |

Frequently Asked Questions
- Can I use the PNB Mobile Banking App or Internet Banking abroad?
- Yes, as long as your contact details are updated and your PNB debit account or credit card is active. Make sure that your internet connection is stable.
- How can I add my other PNB deposit accounts?
- Go to Options/Account Services on the My Accounts screen.
- Click on Add an Account.
- Enter the 6-digit One-Time PIN (OTP) sent via SMS.
- Select the account to be enrolled.
- How can I add my PNB Credit Card?
- Go to Options/Account Services on the My Accounts screen.
- Click on Enroll Credit Card.
- Enter your PNB Credit Card details.
- Enter the 6-digit One-Time PIN (OTP) sent via SMS.
- What is an Online Activation Code (OAC)?
- An Online Activation Code (OAC) is a code required for newly registered users. When you log in to PNB Mobile Banking app for the first time, you will be asked to enter the OAC sent to your registered email address.
- What is a One-Time PIN (OTP)?
- A One-Time PIN (OTP) is an additional security feature in the PNB Mobile Banking app. You will be asked to enter the 6-digit OTP when performing the following:
- Enrollment of account
- Adding of other accounts
- Funds transfer to Third Party PNB Account and to other local banks
- Bills Payment
- Reset Password
- A One-Time PIN (OTP) is an additional security feature in the PNB Mobile Banking app. You will be asked to enter the 6-digit OTP when performing the following:
- What should I do if I don’t receive my OTP and OAC?
- You may contact us to check if your contact details are correct and if your account is still active.
- Email: customercare@pnb.com.ph or PNBCreditCards@pnb.com.ph
- Hotline:
- PNB: (+632) 8573-8888
- PNB Cards: (+632) 8818-9818 for Metro Manila or Domestic Toll-Free at 1800-10-818-9-818
- You may contact us to check if your contact details are correct and if your account is still active.
- What should I do if I forget my User ID?
- If you forgot your User ID, please call PNB Customer Care (+632) 8573-8888 or PNB Cards 24/7 Customer Service Hotline at (+632) 8818-9818 for Metro Manila or Domestic Toll-Free 1800-10-818-9818 for assistance.
- What should I do if I forget my password?
- On the login page, click on Forgot Password.
- Provide your User ID and email address.
- Enter the One-Time PIN (OTP) sent to your registered email address.
- Log in using the temporary password sent to your registered email address.
- Create a new password.
- Receive SMS/email notification on your successful password change. You can now use your new password on your next login.
- What should I do if I get locked out of my account?
- If your access was locked due to three (3) consecutive incorrect password entries, kindly reset your password by selecting the “Forgot Password” link on the login page.
- Is there another way to login to PNB Mobile Banking App without a password?
- Yes, you can activate the Touch ID feature.
- Register your fingerprint on your mobile device.
- Log-in to your account.
- Go to Settings and tap Touch ID.
- Toggle button to the right.
- Click Done and log in again.
- Yes, you can activate the Touch ID feature.
- Are there any fees when I do my banking transactions online?
- Registration, balance inquiry, and checking of transaction history are free of charge. But there are corresponding fees for other services.

Be Smarter than a Hacker
In a world full of uncertainties, you have to keep in mind that your security in any form should not be taken lightly.

Banking During Weekends
It’s a sunny Saturday and you remember you had to transact with your bank. The nearest branch from your area is closed…

Quaranthings you can Send to Show you Care
Everyone has their love language be it physical touch, words of affirmation, quality time, giving gifts, or acts of service.
PNB Mobile Banking App
What Can You Do with PNB Mobile Banking?
|
|
|
|
|
Want to have the BEST MOBILE
BANKING EXPERIENCE?
BANKING EXPERIENCE?
![]() |
What Accounts Can You Enroll in PNB Mobile Banking?

✓ | Regular Savings Account |
✓ | Passbook Savings Account* |
✓ | Checking Account* |
✓ | SSS Pensioner’s Account* |
✓ | Joint OR Account* |
✓ | PNB Credit Card |
*These accounts will require a visit to a nearest PNB branch who will facilitate enrollment to mobile banking.
How to Enroll
I have:
1. |
Click Sign-Up in the login screen. |
2. |
Select “Sign-up using an ATM Card.” |
3. |
Create your User ID and password. |
4. |
Enter your mobile number and e-mail address. |
5. |
Input the 6-digit One-Time-PIN (OTP) sent via SMS. |
6. |
On your first login, enter the Online Activation Code sent to your e-mail. |
Frequently Asked Questions
- Can I use the PNB Mobile Banking App or Internet Banking abroad?
- Yes, as long as your contact details are updated and your PNB debit account or credit card is active. Make sure that your internet connection is stable.
- How can I add my other PNB deposit accounts?
- Go to Options/Account Services on the My Accounts screen.
- Click on Add an Account.
- Enter the 6-digit One-Time PIN (OTP) sent via SMS.
- Select the account to be enrolled.
- How can I add my PNB Credit Card?
- Go to Options/Account Services on the My Accounts screen.
- Click on Enroll Credit Card.
- Enter your PNB Credit Card details.
- Enter the 6-digit One-Time PIN (OTP) sent via SMS.
- What is an Online Activation Code (OAC)?
- An Online Activation Code (OAC) is a code required for newly registered users. When you log in to PNB Mobile Banking app for the first time, you will be asked to enter the OAC sent to your registered email address.
- What is a One-Time PIN (OTP)?
- A One-Time PIN (OTP) is an additional security feature in the PNB Mobile Banking app. You will be asked to enter the 6-digit OTP when performing the following:
- Enrollment of account
- Adding of other accounts
- Funds transfer to Third Party PNB Account and to other local banks
- Bills Payment
- Reset Password
- A One-Time PIN (OTP) is an additional security feature in the PNB Mobile Banking app. You will be asked to enter the 6-digit OTP when performing the following:
- What should I do if I don’t receive my OTP and OAC?
- You may contact us to check if your contact details are correct and if your account is still active.
- Email: customercare@pnb.com.ph or PNBCreditCards@pnb.com.ph
- Hotline:
- PNB: (+632) 8573-8888
- PNB Cards: (+632) 8818-9-818 for Metro Manila or Domestic Toll-Free at 1800-10-818-9-818
- You may contact us to check if your contact details are correct and if your account is still active.
- What should I do if I forget my User ID?
- If you forgot your User ID, please call PNB Customer Care (+632) 8573-8888 or PNB Cards 24/7 Customer Service Hotline at (+632) 8818-9818 for Metro Manila or Domestic Toll-Free 1800-10-818-9818 for assistance.
- What should I do if I forget my password?
- On the login page, click on Forgot Password.
- Provide your User ID and email address.
- Enter the One-Time PIN (OTP) sent to your registered email address.
- Log in using the temporary password sent to your registered email address.
- Create a new password.
- Receive SMS/email notification on your successful password change. You can now use your new password on your next login.
- What should I do if I get locked out of my account?
- If your access was locked due to three (3) consecutive incorrect password entries, kindly reset your password by selecting the “Forgot Password” link on the login page.
- Is there another way to login to PNB Mobile Banking App without a password?
- Yes, you can activate the Touch ID feature.
- Register your fingerprint on your mobile device.
- Log-in to your account.
- Go to Settings and tap Touch ID.
- Toggle button to the right.
- Click Done and log in again.
- Yes, you can activate the Touch ID feature.
- Are there any fees when I do my banking transactions online?
- Registration, balance inquiry, and checking of transaction history are free of charge. But there are corresponding fees for other services.

Be Smarter than a Hacker
In a world full of uncertainties, you have to keep in mind that your security in any form should not be taken lightly.

Banking During Weekends
It’s a sunny Saturday and you remember you had to transact with your bank. The nearest branch from your area is closed…

Quaranthings you can Send to Show you Care
Everyone has their love language be it physical touch, words of affirmation, quality time, giving gifts, or acts of service.