PNB New York Temporary Suspension of Operations Effective April 6, 2020

As a precautionary safety measures against the further spread of COVID-19 in New York, please be advised that we will temporarily suspend our operations in our Manhattan Branch and our Queens Extension Office from April 6, 2020 until April 30, 2020. During the said period, only the following back office transactions will be processed:

For your inquiries, please email us at bustamanteeb@pnb.com.ph or mendozard@pnb.com.ph.

Please be guided accordingly.

SSS CONTRIBUTION PAYMENTS

To our Valued Clients,

Enjoy real-time posting of your contributions to your SSS records. Simply present a valid PRN (payment reference number) when making contribution payments.

Please visit www.pnb.com.ph/obps-sss for more information on the SSS payment process.

Thank you.

To Our Valued Clients

We write to express our sincerest apologies for the temporary unavailability of our services from April 10 to 11, 2018. The said incident was due to the system maintenance activity we were conducting.

Please be assured that we have addressed the concern and our services have normalized.

As part of our customer service, we keep our clients informed through appropriate channels about any development in our bank.

We hope we were able to address your concern. Your feedback is important to us. Kindly let us know how we can further assist you as we continue to improve our services.

Thank you for your understanding.

SYSTEM ENHANCEMENT

As part of our efforts to serve you better,PNB continues to enhance our systems. We shall inform customers of any scheduled system enhancement activity.

For concerns or inquiries, you maycontact your PNB overseas branch.

Thank you for banking with PNB.