Dear Valued Client,
Thank you for your continued patronage to Philippine National Bank Japan and we sincerely apologize for the inconvenience caused by the system migration last August 14, 2017. Although we have already restored most of our system functionalities, we could still experience some capacity limitation in processing your remittances during peak periods when transaction volume is higher than expected.
Since the holiday season is fast approaching, we would like to request your kind understanding and patience if there will be possible delays in crediting of funds to your beneficiary due to voluminous transactions.
Should you have any questions, please call our Customer Service Hotline at 03-6858-5910 or e-mail us at email@example.com. We greatly appreciate your continued support and for the confidence that you have placed in us through the years.
Representative in Japan
Philippine National Bank
As we continue to enhance our new core banking system, you may experience intermittent remittance services. We sincerely apologize for the inconvenience caused. However, we are pleased to inform you that we have resumed all the remittance modes just as we offered before August 14th. Effective today, September 29, 2017, you can send your remittance through the following channels:
Kindly inform us of any intermittent services in the course of your remittance transaction. Please call (81) 3-6858-5910 or e-mail firstname.lastname@example.org.
Once again, we extend our apologies and thank you for your continued patronage.
*Maximum Cash Pickup amount: PHP30,000 for Cebuana Lhuillier, PHP40,000 for Globe (GXI), PHP50,000 for MLhuillier, and PHP100,000 for Palawan Pawnshop and RD Pawnshop.