Xchanged USA mobile app

Xchanged USA is an online remittance channel which is authorized by PNB Global Remit. It offers a secure and hassle-free way of sending money straight from the US to the Philippines in just a few clicks.
Ways to Send Remittances
Credit to a PNB account Real-time
Cash Pick-up from Payout Centers Real-time
Credit to Global Filipino Money Card (GFMC) Real-time
Credit to other local banks Real-time for InstaPay member banks; 3-5 days for other banks
Download the App today
Google Play Apple App Store
Got questions?
Receive remittances today!



Xchanged USA mobile app

Xchanged USA is an online remittance channel which is authorized by PNB Global Remit. It offers a secure and hassle-free way of sending money straight from the US to the Philippines in just a few clicks.
Ways to Send Remittances
Credit to a PNB account Real-time
Cash Pick-up from Payout Centers Real-time
Credit to Global Filipino Money Card (GFMC) Real-time
Credit to other local banks Real-time for InstaPay member banks; 3-5 days for other banks
Download the App today
Google Play Apple App Store
Got questions?
Receive remittances today!



Why Use Xchanged USA mobile app

Send money for only $5
Take advantage of our competitive exchange rate
Fast sending speed
Flexible eWallet funding
Over 9,000 payout centers in the Philippines

Why Use the Xchanged USA mobile app

Send money for only $5
Take advantage of our competitive exchange rate
Fast sending speed
Flexible eWallet funding
Over 9,000 payout centers in the Philippines
Provide your email address, name, and password to register.
Verify your email address.
Create your profile.


Provide your email address, name, and password to register.


Verify your email address.


Create your profile.
Enroll your beneficiary.
Fund your eWallet.
Send your remittance.


Enroll your beneficiary.


Fund your eWallet.


Send your remittance.
  1. How long will it take for my account to get processed after signing up?
  2. After filling out the required fields and after the successful initial level of verification, you can already fund your eWallet and send remittance immediately (applicable to debit card and credit card mode of payment)!
  3. How do I fund my account?
  4. • Electronic Fund Transfer via Automated Clearing House (ACH)
    • Debit Card
    • Credit Card
  5. I am an existing PNB Web Remit customer. Do I need to sign up in the Xchanged USA mobile app?
  6. Yes. To experience having wallet in your mobile device, download and sign up for an account in Xchanged USA mobile app!
  7. Is there a limit to how much I can remit?
  8. You can remit for as low as $50 depending on the level of verification.
  9. What might affect the speed of sending money to the Philippines?
  10. The Xchanged team will carefully approve remittances to comply with the Anti-Money Laundering Act and other security measures. Other factors may include the recipient’s country banking hours and banking system availability, difference in time zones, weekend bank processing availability and local bank holidays.
  11. How many beneficiaries can I add?
  12. The current limit is 5 (five) beneficiaries.
  13. Can I cancel a remittance order?
  14. If the funds have been delivered, picked up, or deposited to the account in accordance with your instructions, you cannot cancel the remittance order.
  15. Can I withdraw money from my Xchanged USA eWallet?
  16. Money funded to your Xchanged eWallet can only be used to send money.
  17. Can I track my remittances?
  18. Yes! Simply go to Transaction history, choose the transaction you want to track and click TRACK on the right side of each transaction.
  19. Can I pay bills in the Philippines in the Xchanged USA mobile app?
  20. Not yet but we are working on it. This feature will be available real soon!
Customer Care: remitsupport-us@xchangedremit.com; +1 855-657-SEND (7363)
  1. How long will it take for my account to get processed after signing up?
  2. After filling out the required fields and after the successful initial level of verification, you can already fund your eWallet and send remittance immediately (applicable to debit card and credit card mode of payment)!
  3. How do I fund my account?
  4. • Electronic Fund Transfer via Automated Clearing House (ACH)
    • Debit Card
    • Credit Card
  5. I am an existing PNB Web Remit customer. Do I need to sign up in the Xchanged USA mobile app?
  6. Yes. To experience having wallet in your mobile device, download and sign up for an account in Xchanged USA mobile app!
  7. Is there a limit to how much I can remit?
  8. You can remit for as low as $50 depending on the level of verification.
  9. What might affect the speed of sending money to the Philippines?
  10. The Xchanged team will carefully approve remittances to comply with the Anti-Money Laundering Act and other security measures. Other factors may include the recipient’s country banking hours and banking system availability, difference in time zones, weekend bank processing availability and local bank holidays.
  11. How many beneficiaries can I add?
  12. The current limit is 5 (five) beneficiaries.
  13. Can I cancel a remittance order?
  14. If the funds have been delivered, picked up, or deposited to the account in accordance with your instructions, you cannot cancel the remittance order.
  15. Can I withdraw money from my Xchanged USA eWallet?
  16. Money funded to your Xchanged eWallet can only be used to send money.
  17. Can I track my remittances?
  18. Yes! Simply go to Transaction history, choose the transaction you want to track and click TRACK on the right side of each transaction.
  19. Can I pay bills in the Philippines in the Xchanged USA mobile app?
  20. Not yet but we are working on it. This feature will be available real soon!
Customer Care:
remitsupport-us@xchangedremit.com;
+1 855-657-SEND (7363)




Customer Care Contacts
Cards Hotline
(+632) 8818 9818
Bank Hotline
(+632) 8573 8888
Cards Email: pnbcreditcards@​pnb.com.ph
Bank Email: customercare@​pnb.com.ph
Follow Us
                
Download our App
  
Address: Philippine National Bank Financial Center Pres. Diosdado Macapagal Boulevard, Pasay City, Philippines 1300
Trunkline: (+632) 8526 3131 to 70; (+632) 8891 6040 to 70
Facsimile: (+632) 8573 4580

Deposits are insured by PDIC up to P500,000 per depositor.
Philippine National Bank is regulated by the Bangko Sentral ng Pilipinas (BSP).
BSP Financial Consumer Protection Dept.
Consumer Affairs Email:
consumeraffairs@​bsp.gov.ph






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Customer Care Contacts
Cards Hotline
(+632) 8818 9818
Bank Hotline
(+632) 8573 8888
Cards Email: pnbcreditcards@​pnb.com.ph
Bank Email: customercare@​pnb.com.ph
Follow Us
                
Download our App
  
Address: Philippine National Bank Financial Center Pres. Diosdado Macapagal Boulevard, Pasay City, Philippines 1300
Trunkline: (+632) 8526 3131 to 70; (+632) 8891 6040 to 70
Facsimile: (+632) 8573 4580

Deposits are insured by PDIC up to P500,000 per depositor.
Philippine National Bank is regulated by the Bangko Sentral ng Pilipinas (BSP).
BSP Financial Consumer Protection Dept.
Consumer Affairs Email:
consumeraffairs@​bsp.gov.ph